- General provisions
1.1 These terms and conditions (hereinafter referred to as the “Terms”) govern the mutual rights and obligations between Mediabox spol. s r. o.., with its registered office at Na Vavřinci 358, 27401 Slaný, Czech Republic, Company ID: 47536063, Tax Identification Number: CZ47536063, registered in the Commercial Register kept by the Chamber of Commerce in Prague, Section C, File 16 806 (hereinafter referred to as the “Seller”) and an entrepreneur or legal entity (hereinafter referred to as the “Buyer”) when selling goods via the B2B e-shop at the internet address www.bohemiagifts.eu (hereinafter referred to as the “E-shop”).
1.2 These Terms and Conditions apply exclusively to business relationships between entrepreneurs (B2B) and do not apply to consumers within the meaning of Section 419 of Act No. 89/2012 Coll., the Civil Code.
1.3 All contractual relationships are governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, as amended.
- Registration and conclusion of the contract
2.1 Access to the B2B section of the E-shop is only allowed to registered Buyers after the registration has been approved by the Seller.
2.2 When registering, the Buyer is obliged to provide his business name, company, VAT number, registered office address, delivery address (if different from the registered office), contact person, telephone number and e-mail address.
2.3 The Seller reserves the right not to approve the Buyer’s registration or to cancel it at any time, even without giving a reason.
2.4 The purchase contract between the Seller and the Buyer is concluded at the moment the Buyer sends the order via the E-shop and its subsequent confirmation by the Seller.
2.5 By sending the order, the Buyer confirms that he has read and agrees to these Terms and Conditions.
- Prices and payment terms
3.1 All prices listed in the E-shop are exclusive of VAT, unless expressly stated otherwise. VAT will be added to the prices at the statutory rate.
3.2 The Seller reserves the right to change the prices of the goods listed in the E-shop without prior notice.
3.3 The purchase price is payable on the basis of an invoice issued by the Seller. The invoice will be sent to the Buyer electronically to the e-mail address provided during registration.
3.4 Payment terms: a) advance payment by bank transfer based on an advance invoice b) payment on delivery (with a surcharge according to the current carrier’s price list) c) payment on an invoice with a maturity of [NUMBER] days (only for regular customers after prior agreement)
3.5 The Seller reserves the right to request advance payment for the first order or when the specified credit limit is exceeded.
3.6 In the event of a delay in paying the invoice, the Buyer is obliged to pay the Seller contractual interest on arrears in the amount of 0.05% of the outstanding amount for each commenced day of delay.
- Delivery terms
4.1 The goods will usually be shipped within 45 working days of the payment being credited to the Seller’s account (we request advance payment).
4.2 Delivery times are only indicative and the Seller is not liable for any damage incurred by the Buyer as a result of a delay in delivery.
4.3 Delivery methods: a) personal collection at the Seller’s headquarters b) delivery via a contractual carrier c) delivery by the Seller’s own transport (only after prior agreement)
4.4 The Buyer shall pay the transport costs according to the current price list, unless otherwise agreed. In the case of pallet transport, the amount for transport will be specified after delivery of the order. The advance invoice will be sent only after the Buyer has approved the amount for transport.
4.5 The risk of damage to the goods passes to the Buyer at the moment of receipt of the goods, or at the moment when the Buyer was obliged to take over the goods, but did not do so in violation of the contract.
- Minimum order
5.1 The minimum order value is determined by the minimum purchase quantity of individual items.
5.3 Individual price conditions may be determined based on a written agreement between the Seller and the Buyer.
- Order Cancellation
6.1 The Buyer may cancel the order only until the start of production or payment of the advance invoice, in writing to the e-mail address export@mediabox.cz. In the case of products manufactured in the Buyer’s design, in the event of cancellation of the order by the Buyer, the Seller will be charged for the costs incurred for product modification (graphic work, label printing, packaging, product production, etc.). Once the Seller has already manufactured the whole order and prepared it for transport, the costs are 100% of the order amount.
6.2 The Seller reserves the right to cancel the order or part of it if the goods are no longer produced or delivered, or their price has changed significantly. In such a case, the Seller will immediately contact the Buyer in order to agree on further action.
- Liability for defects and complaints
7.1 The Seller is responsible to the Buyer for the fact that the item sold is in accordance with the purchase contract, in particular that it is free of defects.
7.2 The Buyer is obliged to check the condition of the shipment (number of packages, integrity of the packaging) upon receipt from the carrier. If damage to the packaging is detected, the Buyer is obliged to draw up a report on the damage to the shipment with the carrier and inform the Seller without undue delay.
7.3 The Buyer is obliged to check the contents of the shipment without undue delay after receipt. The Buyer is obliged to notify the Seller in writing of any defects in the goods no later than 3 working days from receipt of the goods.
7.4 Complaints are submitted in writing to the e-mail address export@mediabox.cz or by post to the Seller’s registered office. The complaint must contain the order number, a description of the defect and a proposal for resolving the complaint.
7.5 The Seller undertakes to handle the complaint without undue delay
- Personal data protection
8.1 The Seller processes the Buyer’s personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.
8.2 Detailed information on the processing of personal data is provided in the document “Principles of personal data protection”, which is available on the E-shop website.
- Force majeure
9.1 Neither party is liable for any delay in fulfilling its obligations under these Terms and Conditions if such delay is caused by circumstances excluding liability (force majeure).
9.2 Circumstances excluding liability are considered to include, in particular: natural disasters, wars, civil unrest, power outages, strikes, epidemics, pandemics, government measures and other objectively unforeseeable and unavoidable events.
- Final Provisions
10.1 These Terms and Conditions are valid and effective from 1.4.2025.
10.2 The Seller reserves the right to change these Terms and Conditions at any time. The changed Terms and Conditions will be published on the E-shop website and will come into effect on the date of their publication.
10.3 The Buyer is bound by the Terms and Conditions valid at the time of sending the order.
10.4 Any disputes between the Seller and the Buyer will be resolved primarily amicably. If no agreement is reached, the disputes will be resolved by the court with subject matter and territorial jurisdiction in the Czech Republic.
10.5 If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law.
10.6 If any provision of these Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
In Slaný on 1.4.2025